Privacy Policy
Effective date: October 5, 2026
Align Pilates Indy (“Align Pilates Indy,” “we,” “us”) operates the website alignpilatesindy.com and our studio at 470 Lafayette Rd, Noblesville, IN. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
Information you give us:
– Contact details such as your name, email address, and phone number when you book a class, buy a membership or package, sign up for our emails or texts, fill out a form on our website, or submit a lead form through one of our ads on Facebook or Instagram.
– Account and booking details such as your class history, memberships, and purchases.
– Payment information when you make a purchase. Payments are processed by our booking platform’s payment processor. We do not store full card numbers.
– Waiver and intake information, which may include emergency contact details and information you choose to share about injuries, health conditions, or pregnancy so our instructors can keep you safe in class.
Information collected automatically:
– When you visit our website, we and our partners may collect information such as your IP address, browser type, pages visited, and how you got to our site, using cookies, pixels, and similar tools. We use Google Analytics to understand how our site is used and the Meta Pixel to measure and improve our ads on Facebook and Instagram.
How We Use Your Information
We use your information to:
– Book classes and manage your account, memberships, and payments
– Keep you safe in class and respond to emergencies
– Send you booking confirmations, reminders, and account updates
– Send you news, offers, and promotions by email or text if you have opted in
– Follow up when you request information or an intro offer
– Measure and improve our website, ads, and services
– Meet legal and tax obligations
How We Share Your Information
We do not sell your personal information.
We share information only with service providers who help us run the studio, such as:
– Arketa, our booking, payment, and client management platform
– Meta (Facebook and Instagram), for ads and lead forms
– Google, for website analytics
– Zapier, which connects our lead forms to our booking platform
– Our website hosting provider
These providers may only use your information to provide services to us. We may also share information if required by law, to protect the safety of our clients and staff, or as part of a sale or transfer of our business.
Text Messages
If you opt in to text messages, we may send you booking reminders, account updates, and promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. Your mobile number and text messaging consent will not be shared with or sold to third parties for their marketing purposes.
You can unsubscribe from marketing emails at any time using the link at the bottom of any email. We may still send you messages related to your bookings and account.
Cookies and Ad Choices
You can control cookies through your browser settings. You can opt out of Google Analytics using Google’s browser add-on, and you can manage ad preferences in your Facebook and Instagram settings. Blocking cookies may affect how parts of our website work.
Health Information
Any health information you share with us is used only to keep you safe in class and is shared only with our instructors and staff who need it. We do not use it for marketing.
Data Security and Retention
We use reasonable safeguards to protect your information, but no system is completely secure. We keep your information for as long as your account is active and as needed to meet legal, tax, and business requirements.
Children
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 online. Minors may only participate in classes with the consent of a parent or guardian.
Your Choices
You may contact us to access, update, or delete your personal information, subject to any records we are required to keep. You can also update much of your information directly in your Align Pilates Indy app account.
Changes to This Policy
We may update this policy from time to time. The effective date at the top shows when it was last updated.
Contact Us
Align Pilates Indy
470 Lafayette Rd, Noblesville, IN
info@alignpilatesindy.com